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Inbound Marketing and HubSpot COS Blog

Topic: Customer Service

How to Create Your Customer Onboarding Email Series

A recent client project I did, and one I recommend to all my clients, is setting up an automated workflow for new customers. Much like ones for new subscribers, by giving your customers the information they need to work with your product or service best, you’re helping to ensure they stick around as customers. You need to help them through the onboarding process at a steady rate. No book-long guides on getting started and no rapid-fire to-dos that they may not have time for or understand the need for.

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Getting Customer Feedback (NPS vs. CSAT)

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INBOUND Teaches Us Something We Already Knew: Customer Is King

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5 Simple Steps To Understanding Your Client's Business

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How to leverage customer service for your marketing

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Customer Service: The One Marketing Tactic Every Business Needs

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Grow Your Business Exponentially by Implementing These 15 Marketing Tasks...NOW!

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Why disclosing pricing builds trust with prospects and increases conversions

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Fact: Your Customers Don’t Know What They Want. Help Them Now!

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How to Make Your Brand a Reality

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